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Refund and Returns Policy – Peridot West Atlanta

Overview

 Should you find it necessary to return an item, we will gladly accept returns within 30 days of purchase for a full refund, provided that the item is returned to us in its original condition. Please send your purchase in its original packaging and fill out the enclosed return/exchange form. For your protection, we recommend that you insure your package for the full retail amount. Attach the label supplied on the bottom of the form. Upon completion of your return, we will e-mail you a confirmation. Unfortunately, items that have been engraved, embossed or monogrammed may not be returned. If you need to exchange your item for any reason, please complete the return/exchange form and ship the item back to us. As soon as we receive the returned merchandise we will send the replacement.* Please note that items bought on sale cannot be returned or exchanged. 

Pricing & Information Disclaimer

We reserve the right to update or modify these terms and conditions at any time, so please review these terms and conditions prior to making any purchase from us.

Availability, prices, descriptions, images and delivery are subject to change. We make every effort to provide accurate product information, however errors may occur. Therefore, product availability, descriptions, specifications and pricing are subject to change. We reserve the right to cancel orders of any kind.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to:

Peridot West
Chattahoochee Docks
1240 Old Chattahoochee Ave
Suite B & C
Atlanta GA 30318

Need help?

Contact us at {email} for questions related to refunds and returns.

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